Refund policy

Return and Refund Policy

At AnchorPoint Official, each item is made with purpose and prepared with care. Because our apparel is made to order, we do not accept returns or refunds for wrong size selection, change of mind, or buyer’s remorse.

Returns or replacements may be accepted only if an item arrives damaged, defective, or incorrect.

To request help with an order, please contact us within 7 days of delivery at:

supportanchorpointofficial@gmail.com

Please include your order number, a description of the issue, and clear photos of the item and packaging.

To be eligible for review, the item must be unworn, unwashed, unused, and in its original condition.

If your request is approved, we will provide instructions for the next steps. Refunds, replacements, or store credit may be offered depending on the situation.

Refunds, when approved, will be issued to the original payment method. Please allow time for your bank or payment provider to process the refund.

Orders cannot be canceled once they have entered production.

AnchorPoint Official is not responsible for delays caused by shipping carriers, incorrect shipping addresses entered at checkout, or packages marked delivered by the carrier.