Shipping policy
Shipping Policy
At AnchorPoint Official, each item is prepared with care. Many items are made to order, which means production time is required before your order ships.
Please allow time for your order to be processed and produced before shipping. Shipping times may vary depending on the product, production status, carrier delays, weather, holidays, and other factors outside of our control.
Once your order has shipped, you will receive tracking information when available.
AnchorPoint Official is not responsible for delays caused by shipping carriers, incorrect shipping addresses entered at checkout, missing apartment or unit numbers, weather delays, customs delays, or packages marked delivered by the carrier.
Customers are responsible for entering the correct shipping address at checkout. If an incorrect address is entered, we may not be able to update the order once it has entered production or shipped.
If you have questions about your order or shipping status, please contact us at: